Handling time:

2 weeks for the in stock items, 2-3 months for the custom making and souffle song items.

Please check out the description for more information about the shipping and handling time for each item.

Shipping time:

USA, UK, Australia, Canada: 1-2 weeks

Other countries (except Italy): 2-5 weeks

Buyer usually receive the item within 1 month for the in stock items.

You can return the item for exchange or full refund within 7 days after receiving the item.

You need to pay the return shipping cost and the shipping cost of resending the order.

If you send it back for refund, the shipping cost is non-refundable, we will send you the certificate of posting for the shipping cost proof.

No refund or exchange for custom sizing item.

Please contact us for the return address at cs@glitzywonderland or dm us on instagram or facebook.

Please write the order number on the package, it will help us to handle your return asap.

Please contact us before return the package.

We offer free shipping to all items, they will be sent by e-packet/ e-express by Hong Kong Post, tracking number is provided.

You can pay USD 25 to upgrade the shipping to express shipping (EMS), the shipping time by express is 3-7 business days.

EMS is available in Checkout page.

Shipping upgraded to express will be shipped by EMS, DHL or SF Express, the shipping time is the same.

The tracking number is sent to your e-mail registered in our website.

You can login your account in our website to check your order status.

We send items by Hong Kong Post, you can track it in their website:

For express shipping, tracking website will be sent to e-mail.

Yes, you can pay USD 25 for express (EMS). You will receive the item within 3-7 business days.

EMS is available in Checkout page.

Shipping upgraded to express will be shipped by EMS, DHL or SF Express, the shipping time is the same.